Why Should You Become A Dispatcher?
You’ll be the vital link between those in need and the help they require. If you’re looking for a rewarding career where you can make a meaningful impact from behind the scenes, then becoming a dispatcher is the perfect fit for you. As a dispatcher serving at the local sheriff’s office, you’ll answer both emergency and non-emergency calls from the public, gather the critical information deputies need to respond, and dispatch help using modern GPS-enabled systems. Sometimes these positions are referred to as 9-1-1 telecommunicator depending on the office, department or agency. Illinois sheriffs, deputies and first responders say they couldn’t do what they do without dispatchers, the calm voice that gathers a clear understanding of what’s happening before responders arrive can save lives. Don’t take our word for it, dispatchers save lives. The video describes how one outstanding professional received an award, an honor, after instructing a caller on how to perform CPR. If you want to help even when you can’t be there in person, dispatch is where you belong.
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Dispatchers Have An Important Responsibility In The Communities They Serve.
They play a crucial role in emergency response, coordinating resources, and providing critical assistance during times of crisis. They think quickly and communicate effectively. They make a difference in saving lives.
CORE QUALIFICATIONS
Below are a few of the general requirements to become a dispatcher in Illinois. Please note that hiring policies and job descriptions may differ between offices. Illinois County Sheriff’s Offices are committed to Equal Opportunity Employment. The Illinois Sheriffs’ Association (ISA) does not have authority or involvement over any hiring decisions.
For a deeper look at what dispatchers actually do day-to-day, read our guide: What Does a 9-1-1 Dispatcher Do in Illinois? →
Common Questions
Quick answers about starting a 9-1-1 telecommunicator career at an Illinois sheriff’s office.
View video transcript
0:00 — You Still Help
There are a lot of people who are dispatchers who are not cut out to be there in the moment, but they still want to help, and you can, you do actually help.
0:14 — What Dispatchers Do
Dispatch is definitely an integral part of this job. Our dispatchers are fantastic. We could not do what we do without them. Dispatchers answer both emergency and non-emergency calls from the public. They take the information, provide the information to whoever needs to respond to that call. They try to get a clear understanding of what’s going on before we get there, and that can really save our lives. With new technology and new acclimations, GPS, they are absolutely on their game.
0:44 — Saving Lives From the Console
I actually did get a lifesaving award where I was able to instruct the caller to start CPR. Being able to think of that moment, it makes it worth it knowing that you truly did help somebody and they’re here because of you. We do provide answers, resources. Even if it’s not something we provide, we can direct them to where they can get that help. The dedication from the dispatchers. I appreciate everything that they do.
1:10 — Why Apply
If it sounds like an interesting job to you, apply. You might surprise yourself in how well that you do in this role. Start a career that you could really be proud of. I hope you join the team. Step up and serve. It’s a wonderful profession to be a part of and to help your community.
